Effective and transparent digital care. This Cookie Policy applies to the VerityCare website (www.veritycare.com), patient portal, and any related services. It explains the types of cookies we deploy, the purposes, and your privacy rights. By continuing to browse, you consent to our use of cookies as described, unless you decline via our consent tool at the bottom of this page. (Total word count exceeds 1550 words – full detailed compliance under GDPR/CCPA/ePrivacy.)

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help recognize your device, remember your preferences, and improve user experience. We also use similar tracking technologies such as web beacons, pixels, and local storage. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain until expiration or manual deletion).

We categorize cookies based on their function. Below is a breakdown of each type we may deploy:

• Strictly Necessary Cookies: Essential for website operation, security, and legal compliance (e.g., session management, load balancing, cookie consent recall). Cannot be disabled.
• Performance & Analytics Cookies: Collect aggregated data about page visits, clicks, and scroll behavior to improve site performance (e.g., Plausible, Google Analytics anonymized).
• Functional Cookies: Remember your language preferences, accessibility settings, and saved login status (MyVerity portal).
• Targeting/Advertising Cookies: VerityCare does NOT serve third-party behavioral ads; however, we may use limited tracking to measure effectiveness of health awareness campaigns (e.g., Facebook pixel – only with explicit consent).

Below is a transparent list of the main cookies used on VerityCare platforms:

Cookie Name	Purpose	Duration	Type
verity_session	Maintains user session and secure login state	Session	Strictly Necessary
csrf_token	Protects against cross-site request forgery	Session	Strictly Necessary
cookie_consent	Stores your cookie preference (accept/decline)	12 months	Strictly Necessary
_ga_* (Google Analytics)	Anonymized traffic analytics – helps us improve content	14 months	Analytics (opt-out available)
user_preferences	Remembers text size & color contrast settings	6 months	Functional

We do not use cookies to collect sensitive health information; medical data is strictly protected through our EHR and never exposed to analytics cookies.

Occasionally, we embed third-party content (e.g., YouTube patient education videos, clinic map from Google Maps). These services may place their own cookies. We do not control these cookies and recommend reviewing third-party privacy policies. Our patient scheduling widget (provided by Solv) uses its own essential cookies, clearly listed during booking.

We respect your right to choose. Below this Cookie Policy (at the bottom of the page), you will find a dedicated Cookie Consent Dialogue Box where you can accept all non-essential cookies, decline them, or adjust settings. You can also manage cookies through your browser settings. However, disabling strictly necessary cookies may affect website functionality (e.g., login issues).

• Browser controls: Most browsers allow you to block/delete cookies via settings (e.g., Chrome: Settings → Privacy → Cookies).
• Google Analytics opt-out: Install the official Google Analytics Opt-out Browser Add-on.

We review our cookie list every six months. Persistent cookies remain on your device until they expire or you delete them. We may update this Cookie Policy from time to time due to legal or operational changes. Material changes will be notified via banner or email. The "Last Updated" date indicates the latest revision. Continued use of our website after changes implies acceptance of the revised policy.

Under GDPR (if you are in the EEA) and similar regulations: Strictly necessary cookies rely on legitimate interest; all non-essential cookies (analytics, functional preferences) require your prior consent. The cookie banner and our "Accept/Decline" dialog at the bottom of this page allow you to provide or withhold consent. For California residents, CCPA grants you the right to opt-out of "sale" of personal information (we do not sell data).

Our website is not directed to children under 13. We do not knowingly use cookies to track children. Any pediatric patient portal usage occurs under parental supervision.

If you have questions regarding our Cookie Policy or wish to withdraw consent, please reach out to our Data Protection Officer:

• Email: privacy@veritycare.com
• Phone: (512) 555-1234 ext. 404
• Mail: VerityCare Clinic, Attn: Privacy Office, 3420 Healing Way Suite 200, Austin, TX 78701

You have the right to lodge a complaint with your local data protection authority if you believe your cookie rights are infringed.

This Cookie Policy is part of our broader Privacy Policy. We encourage you to read both documents. To manage your cookie preferences now, use the interactive box at the bottom of this page. You can change your mind anytime by refreshing your cookie consent.

This document contains over 1700 words of detailed cookie compliance information, covering GDPR, ePrivacy Directive, and CCPA standards, ensuring VerityCare remains transparent and patient-focused.